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Upstart Facts: 167 Specifications & 48 Highlights
Compare loan features and find out which option is worth your money in an honest review. The Upstart promises more than just numbers. We checked out 167 specs & features, including minimum loan amount, minimum apr, approval rate estimate & customer service channels that caught our eye.
A fast snapshot of the Upstart, covering its standout specification and what you can expect right out of the box.
Upstart
Upstart helps consumers secure loans through a digital marketplace backed by artificial intelligence. By analyzing more than just credit scores, it provides more inclusive lending decisions. The platform is ideal for borrowers seeking faster approvals and competitive rates.
Quick Specs Breakdown
The key specs that actually matter—no fluff, no guesswork
Here’s a streamlined view of the Upstart key specifications. Compare critical features at a glance before exploring the full specs and hands-on insights below.
From features and performance to pricing breakdowns, the Upstart personal loan is stacked against leading personal loans. See how it fares, spec by spec.
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Upstart
The minimum loan amount is set at $1,000 (approximately 2,54 cm). This ensures loans begin at a substantial amount suitable for most personal finance needs.
The smallest loan amount a borrower can request.
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The average time it takes for support to respond.
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Upstart Complaint Resolution Process
Is there a complaint resolution process?
Yes 0Votes Upstart
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Upstart
A complaint resolution process is in place, ensuring that any issues raised by borrowers are addressed promptly and effectively. This enhances customer satisfaction and trust in the loan provider.
Indicates if there is a formal process for handling complaints.
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Upstart Customer Support Availability
When is support available?
0 Upstart 0 Votes Business Hours
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Shows when customer support is available.
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Upstart Dedicated Account Manager
Is a dedicated account manager provided?
No 0Votes Upstart
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Indicates if users get a personal account manager.
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Upstart Educational Resources
Are educational resources available?
Yes 0Votes Upstart
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Shows whether learning materials are provided to borrowers.
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Upstart Financial Tools
Are financial tools provided?
Yes 0Votes Upstart
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Indicates if tools like calculators or budgeting aids are included.
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Upstart Transparency Rating
What is the transparency rating?
0 Upstart 0 Votes High
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Reflects how transparent the lender is with terms and fees.
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Upstart Customer Reviews Rating
What is the customer review rating?
0 Upstart 0 Votes Good
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Average customer satisfaction rating.
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Upstart Trustpilot Score
What is the Trustpilot score?
0 Upstart 0 Votes Good
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Trustpilot rating of the lender.
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Upstart Mobile App Rating
What is the mobile app rating?
0 Upstart 0 Votes Good
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Rating of the lender’s mobile app.
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Upstart Accessibility Features
Are accessibility features available?
Yes 0Votes Upstart
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Indicates if features support users with disabilities.
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Upstart User Interface Quality
How is the user interface quality?
0 Upstart 0 Votes Excellent
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Describes the usability and design of the platform.
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Upstart Onboarding Experience
How is the onboarding experience?
0 Upstart 0 Votes Easy
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Reflects how easy it is for new users to get started.
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Upstart Customer Retention Rate
What is the customer retention rate?
60 % 0Votes
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Percentage of customers who continue using the lender’s services.
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Security & Compliance 12
Upstart Fraud Monitoring
Is fraud monitoring in place?
Yes 0Votes Upstart
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Upstart
Fraud monitoring is included, providing continuous evaluation of transactions to detect and prevent fraudulent activity. This feature helps protect borrowers and the lender from unauthorized use and financial losses.
Shows whether systems are in place to detect suspicious activities.
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Upstart Privacy Policy Clarity
Is the privacy policy clear?
Yes 0Votes Upstart
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Upstart
The privacy policy clarity is affirmed, indicating transparent communication regarding how borrower information is collected, used, and protected.
Indicates if privacy policies are clearly explained to users.
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Upstart Two-factor Authentication
Is two-factor authentication available?
Yes 0Votes Upstart
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Upstart
Two-factor authentication is used, strengthening account security by requiring multiple authentication methods.
Indicates if two-factor authentication is supported.
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Upstart Data Encryption
Is data encrypted?
Yes 0Votes Upstart
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Indicates if user data is encrypted during transmission and storage.
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Upstart Regulatory Body
Which regulatory bodies oversee the lender?
0 Upstart 0 Votes FDIC
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Identifies the governing regulatory authorities overseeing the lender.
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Upstart Identity Verification Level
What is the identity verification level?
0 Upstart 0 Votes Standard
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Reflects the strength of identity verification processes.
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Upstart Account Security Features
Are account security features provided?
Yes 0Votes Upstart
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Shows if additional account protection features are available.
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Upstart Biometric Login
Is biometric login supported?
Yes 0Votes Upstart
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Shows if biometric login (fingerprint/face ID) is supported.
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Upstart Secure Document Storage
Are documents securely stored?
Yes 0Votes Upstart
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Indicates if uploaded documents are securely stored.
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Upstart Compliance Certifications
What certifications does the lender have?
0 Upstart 0 Votes SOC2
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Lists recognized compliance certifications held by the lender.
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Upstart GDPR Compliance
Is GDPR compliance ensured?
No 0Votes Upstart
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Indicates compliance with GDPR or similar data protection laws.
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Upstart Data Sharing Policy
How is data shared?
0 Upstart 0 Votes Transparent
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Describes how user data is shared with third parties.
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Benefits & Perks 12
Upstart Rate Discounts
Are there rate discounts?
Yes 0Votes Upstart
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Indicates if any general interest rate discounts are available.
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Upstart Loyalty Rewards
Are there loyalty rewards?
No 0Votes Upstart
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Shows whether repeat customers receive rewards or benefits.
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Upstart Referral Program
Is there a referral program?
Yes 0Votes Upstart
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Indicates if users can earn rewards for referring others.
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Upstart Financial Wellness Tools
Are financial wellness tools included?
Yes 0Votes Upstart
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Provides access to tools for budgeting and financial planning.
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Upstart Unemployment Protection
Is unemployment protection available?
No 0Votes Upstart
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Offers support or payment relief if the borrower loses their job.
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Upstart Payment Protection Insurance
Is payment protection insurance offered?
No 0Votes Upstart
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Indicates if insurance is available to cover payments under certain conditions.
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Upstart Cashback Offers
Are cashback offers available?
No 0Votes Upstart
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Shows whether borrowers can receive cashback incentives.
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Upstart Partner Benefits
Are there partner benefits?
Yes 0Votes Upstart
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Indicates if benefits are provided through partner companies.
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Upstart Credit Score Monitoring
Is credit score monitoring included?
No 0Votes Upstart
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Provides tools to track and monitor credit score changes.
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Upstart Exclusive Member Benefits
Are there exclusive member benefits?
No 0Votes Upstart
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Indicates if special benefits are available for members.
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Upstart Upgrade Options
Are upgrade options available?
No 0Votes Upstart
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Allows borrowers to upgrade or modify their loan features.
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Upstart Bonus Incentives
Are there bonus incentives?
No 0Votes Upstart
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Indicates if additional bonuses are offered during signup or usage.
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Limitations & Restrictions 10
Upstart State Restrictions
Are there state restrictions?
0 Upstart 0 Votes Moderate
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Restrictions based on geographic regions.
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Upstart Loan Purpose Restrictions
Are there purpose restrictions?
0 Upstart 0 Votes Few
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Limits on how funds can be used.
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Upstart Max Loans per User
How many loans can you have?
0 Upstart 0 Votes Multiple
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Maximum number of loans per borrower.
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Upstart Cooling-off Period
Is there a cooling-off period?
3 days 0Votes
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Timeframe in which borrowers can cancel the loan without penalty.
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Upstart Penalty Conditions
What are the penalty conditions?
0 Upstart 0 Votes Moderate
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Conditions under which penalties apply.
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Upstart Account Closure Policy
What is the account closure policy?
0 Upstart 0 Votes Flexible
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Defines how accounts can be closed and any related conditions.
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